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Terms and Conditions

Tour Reservations

Tour Reservations can be made by email or telephone. The Tour price is strictly based on the itinerary and the total number of hotel and camp nights mentioned there in. If the trip has to be delayed due to bad weather, road washouts, cancelled or delayed flights, sickness, Government restrictions or any other contingency for which Premium Ethiopia Tours cannot make provisions, the resulting extra cost for such delay is not included.

Form of payment
Payment will be accepted only in bank transfer and cash according to the agreement on the payment invoice provide by Premium Ethiopia Tours.

Cancellation & Refund

Cancellation must be notified by email to Premium Ethiopia Tours. Cancellation charges shall be levied as follows: 30 days before departure 25 % of the advance payment, 29 – 15 days before departure 50 % of the advance payment, 14 to 1 day before departure 90% of the advance payment. No refund will be given for any unused portion of the trip.

Insurance
Passengers are advised to get insurance that covers cancellation, accidents, health emergency evacuation, helicopter rescue and loss or damage of baggage and personal effects. This insurance must be arranged yourself directly with your agent/insurance company.

Baggage
Every member is entitled to bring a maximum weight of 15 kg of personal baggage. Any excess baggage portage will be charged separately.

Change of Itinerary
Reasonable changes in the itinerary may be made only where deem advisable for the safety and comfort of the client including upgrading accommodations, transportation and other facilities

Liability
Premium Ethiopia Tours, its agents and employees will not be liable for any injury, death, damage, loss, accident, delay, theft, irregularity or acts of God, either by the acts of any company or person engaged in conducting the tour.

Responsibilities
Premium Ethiopia Tours will provide transports, accommodations, meals and other necessary requirements which are mentioned in the tour itinerary.

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